Junior specialist of the customer service department

İş Təsviri

PASHA Life

Customer Service and Insurance Claims Department

Job Responsibilities:

Answering incoming calls and directing customer calls to the appropriate departments;
Based on incoming calls, making inquiries, providing information about products, and directing the customer’s call to the appropriate structures;
Informing relevant departments about customer complaints and requests;
Responding to requests received via Personal Account/online/offline chat via the request/proposal/IT platform sent by the customer;
Comply with the requirements of legislation and internal regulatory documents regarding the payment of insurance premiums for insurance products;
Requirements for the candidate

Work experience: No work experience required
Education: Bachelor’s degree in any field
Language skills : Azerbaijani: excellent, Russian: excellent, English: intermediate
Computer skills : MS Office: excellent
Advantages : Experience in customer service, fluent English
What we offer:

Medical insurance (for the employee and family members) with extensive insurance packages;
Corporate Life Insurance: A type of insurance that covers you against critical illnesses;
Training opportunities within the framework of an individual development plan;
Providing free parking;
Discount and concession opportunities offered through the “You Are Worthy” platform;
Opportunities to use sports and health services
Interested candidates can apply by clicking on the link provided in the Apply button.

Only candidates who meet the initial selection requirements will be contacted.