Receptionist (Medical Clinic)

İş Təsviri

Company

Salary: 700–800 AZN (net)
Employment Type: Full-time

Key Responsibilities:

Serve as the first point of contact for patients and visitors, ensuring a welcoming and professional front desk experience
Manage incoming phone calls, schedule and confirm appointments using clinic scheduling software
Register new patients and update existing patient records in accordance with data protection regulations
Provide accurate information regarding clinical services, policies, and procedures
Liaise with medical and administrative staff to ensure smooth daily operations
Collect payments, issue invoices/receipts, and maintain basic financial records
Maintain the cleanliness, orderliness, and professional appearance of the reception and waiting areas
Uphold strict confidentiality and handle all patient information in a discreet and professional manner

Qualifications & Requirements:

Minimum of 1–2 years of experience in a receptionist or front desk role within a medical clinic or healthcare facility
Proficiency in Azerbaijani and Russian & English language
Strong organizational and time-management abilities, with attention to detail
Excellent verbal and written communication skills
Professional demeanor, customer-oriented attitude, and ability to remain composed in a fast-paced environment
Confident in using computers and familiar with clinical management or scheduling software