Telesales Representative

İş Təsviri

Tredu

Job Type: Full-time

Responsibilities:

Answer incoming calls and conduct outbound calls to potential customers to promote and sell our products/services.
Identify customer needs and provide appropriate solutions.
Maintain accurate records of customer interactions and sales.
Clearly and effectively communicate information about Tredu’s services, platform features, and extracurricular activities to users;
Accurately document customer interactions, issues, and feedback in Tredu’s CRM system;
Stay informed about product updates, promotions, and company policies;
Collaborate with team members to improve overall service quality.
Requirements for the candidate:

High school diploma or equivalent;
Previous experience in a telesales, sales and customer service environment is preferred;
Excellent verbal and written communication skills in Azerbaijani and Russian;
Proficiency in MS Office Suite (Excel, PowerPoint, Word);
Strong communication skills to convey information clearly and effectively;
Strong problem-solving abilities to address challenges as they arise;
Ability to multitask and manage time efficiently in a fast-paced setting.
To apply for this position, please submit your resume/CV to the Email address. Please include the job title in the subject line of your email.